Client
Leading enterprise
Use case
Vendor screening and monitoring
Industry
Industrial Services
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Judith Landstra – de Graaf
Senior Marketing Manager
e-mail: [email protected]
The client
The client is a major North American service provider operating a vast network of suppliers and partners. Serving millions of customers across the continent, the organization manages thousands of operational units daily. The company prioritizes operational efficiency, supplier governance, and compliance, while ensuring consistent service quality across its supply chain.
The challenge
The client manages a large and complex supplier base, including strategic vendors that provide critical operational support. This network includes both large national companies and smaller local vendors, and monitoring the smaller suppliers consistently proved challenging.
Before implementing Owlin, supplier risk monitoring was entirely manual, relying on search engines and time-consuming reviews. This approach was:
- Time-consuming
- Inconsistent
- Difficult to centralize
The team needed a solution to:
- Aggregate supplier information in one platform
- Standardize and streamline supplier reviews
- Enable analytics and reporting for informed decision-making
- Detect adverse events, compliance issues, and potential risks early
“With Owlin, we now have a centralized, one-stop solution to screen and monitor suppliers, giving us real-time insights into potential risks,” – Senior Business Solutions Manager, Leading Enterprise
The solution
The client implemented Owlin’s AI-driven platform to strengthen supplier risk screening and monitoring throughout the supplier lifecycle. The platform supports three critical phases:
- Evaluation phase: Identifies potential risks early during vendor assessments.
- Contracting phase: Detects any changes or emerging risks before finalizing agreements.
- Post-onboarding: Continuously monitors suppliers to manage ongoing risk exposure.
Owlin scans global news, regulatory updates, and adverse media to detect a wide range of potential risks, including sanctions, financial issues, legal filings, reputational issues, and other operational or compliance risks. This proactive approach helps the client mitigate supplier risks and maintain a resilient supply chain. By integrating Owlin, the client can:
- Monitor thousands of suppliers actively
- Receive real-time alerts about risk events such as financial distress, disputes, or legal filings
- Combine high-level risk summaries for leadership with detailed risk analytics for operational teams
“Owlin allows us to proactively assess our vendors and make data-driven decisions during onboarding, sourcing events, and ongoing monitoring.” – Senior Business Solutions Manager, Leading Enterprise
The Impact
By adopting Owlin, the client has significantly enhanced the efficiency and effectiveness of its supplier risk management. Analysts now spend less time on manual research and more time on proactive risk assessment and decision-making. Owlin has become a key component of the company’s supplier oversight framework, enabling real-time monitoring across sanctions, financial crime, legal filings, and reputational issues. Key outcomes include:
- Significant reduction in manual monitoring time: Analysts can focus on evaluating risks and implementing mitigation strategies instead of searching fragmented information sources.
- Real-time visibility across thousands of suppliers: Continuous alerts on financial, legal, and reputational events ensure emerging risks are identified immediately.
- Improved operational resilience: Early detection of supplier issues allows the company to act before risks escalate, strengthening the reliability of its supply chain.
- Enhanced reporting and decision-making: Consolidated risk summaries and detailed analytics support leadership in making informed, data-driven decisions.
