Product Release Update

Maintaining sharper, more relevant alerts, with full traceability across your team.

This product release update brings a revamped alerting experience: sharper, smarter, and built around how your team actually works. Tailor the alerts you receive, know exactly what you have reviewed, and share your team’s channels so everyone’s receiving the same signals.

Improved feature – Types of alerts

Choose the alerts that matter to you

Why did we add more types of alerts?

Risk appetite, company type, and use case all differ from team to team, and even from third party to third party. Not every relationship carries the same weight, so the alerts you want to receive about it shouldn’t be one-size-fits-all. We expanded alert types so you can tailor exactly what you’re notified about, and how.

What’s new?

You can choose between three types of triggers, which will change the depth and breadth of the alerts you receive:

Risk level increase: triggered when a company’s risk level goes up. Choose between All increases (any upward change) or High only (only changes that reach the high level), a good starting point for portfolio-level monitoring.
Events: triggered when matching risk events occur. Choose between Elevated risk events (only the most impactful events) or All events. Note: “All events” can generate significantly more alerts per month.
Records: triggered when new records appear (adverse media, sanctions, watchlists, PEPs, SOEs). Use the “All record types” toggle to monitor everything at once.

How will you benefit?

You only see the information you actually want to see, instead of being overwhelmed with unnecessary alerts
Alert rules that flex with your risk appetite and the type of third party you’re monitoring
A setup that scales with you, from broad portfolio oversight to close tracking of individual companies

New feature – Alert review & traceability

Know exactly what you’ve checked, and what still needs your attention

Why did we add this?

As monitoring scales across more companies and more alert types, staying on top of what’s actually been reviewed becomes essential. We built read/unread tracking so you always have a clear line between what you’ve already looked at and what’s still awaiting your attention, and so nothing quietly slips through.

What’s new?

You can now mark alerts as read once you’ve reviewed them, with the ability to switch them back to unread whenever you want to revisit or flag them for follow-up.

How will you benefit?

Certainty that you won’t miss an alert you haven’t yet opened
A clear, at-a-glance distinction between new alerts and ones you’ve already handled
The flexibility to revisit alerts by marking them unread when they need another look

New feature – Shared alert channels

One shared view, so your whole team is informed about the same developments

Why did we add this?

Monitoring third parties is a team effort, but alert set-ups used to be personal. People were setting up their own rules individually, which led to duplicated alert rules and inconsistent coverage across the team, plus no visibility into what colleagues were tracking or being notified about. We built shared alert channels so teams can work from one common, visible pool of alerts.

What’s new?

Alert channels are now visible to every user across your team, so everyone sees the exact same pool of channels to choose from.

How will you benefit?

An easier way to select from the alert channels your team has already created, instead of building your own from scratch
The ability to share the channels you create with teammates in one click
One consistent, shared view that keeps your whole team aligned on the same developments

Terminology

An alert is a notification triggered by a new risk development in your monitored environment that may require attention, review, or action.

Alert channel is a stream of alerts that can be configured to define what triggers an alert, who receives it, and how (via dashboard, email, Slack, or Teams).

Want to see these futures in action?

If you’d like to learn more about the revamped alerting experience, tailored alert types, alert traceability, or shared alert channels, contact us today or request a demo to experience the platform firsthand.