Revolutionizing Risk Management: Consumer Review Monitoring for PSPs

For Payment Service Providers (PSPs), analyzing consumer reviews is a valuable way to detect early risk indicators, such as delays in order fulfillment or disputes before issues escalate. This whitepaper explores how advanced consumer review monitoring can enhance PSPs' risk management practices, overcome monitoring challenges, and ensure regulatory compliance. In this whitepaper, we discuss:
  • Why consumer review monitoring is essential for identifying early merchant risk indicators.
  • Challenges PSPs face with manual review checks, language barriers, and trend detection.
  • How AI-based tools improve the efficiency and accuracy of consumer review monitoring.
  • How Owlin helps PSPs streamline monitoring and enhance regulatory compliance.

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