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Enhancing Risk Management Collaboration: Understanding Owlin’s New Cases Feature

In the fast-paced world of risk management, staying on top of potential threats and effectively managing them is crucial for businesses and organizations. Owlin, in acknowledgment of this growing need, has developed the ‘Cases’ feature, a feature designed to foster collaboration among risk professionals within a team. This innovative tool not only facilitates identification, classification and escalation of risk events, it also emphasizes a collaborative approach. Additionally, it addresses the crucial aspects of audit trail and explainability, aligning seamlessly with the needs of regulators and internal audit processes. Let’s take a closer look at how this feature is set to redefine the landscape of risk management collaboration.

Understanding the Essence

At its core, Cases is designed to help our clients streamline their approach to tracking and addressing potential risks identified within news articles. By allowing users to flag relevant articles or discard irrelevant news, we aim to simplify the process of prioritizing information and focusing efforts where they are most needed. The ability to flag potentially risky articles, group them into cases, and collaborate serve as vital steps in the risk management process.

At its core, Cases is designed to help our clients streamline their approach to tracking and addressing potential risks identified within news articles. By allowing users to flag relevant articles or discard irrelevant news, we aim to simplify the process of prioritizing information and focusing efforts where they are most needed. The ability to flag potentially risky articles, group them into cases and collaborate represents critical stages in the risk management process, storing the articles conveniently in a centralized file or location for comprehensive oversight and accessibility. 

Fostering Collaboration and Visibility

One of the key benefits of Cases is its ability to promote collaboration within a team. Users can not only group related articles into a single case but also share this case with other team members. Furthermore, the option to add collaborators to a case ensures that the necessary stakeholders are involved in the decision-making process, leading to a more comprehensive and informed approach.

Seamless Integration and Transfer

Understanding the diverse systems that our clients use, Owlin’s Cases feature allows for seamless integration with their existing platforms. The ability to transfer cases to external systems such as CRMs or case management systems ensures that the information remains accessible and actionable within their preferred environment. 

Exhaustive Record Keeping 

By providing an audit trail, Owlin also ensures transparency and accountability within our platform. The audit trail meticulously captures every action taken within a case, from the initial identification of a potentially risky article, to the collaborative efforts made in addressing it. This detailed log not only provides a historical account of decision-making but also serves as a valuable resource for compliance and regulatory purposes. 

Strengthening Communication Channels

Recognizing the need for effective communication with external parties, Cases simplifies the process of sharing information. Users can escalate a case by sending an email directly from the Owlin platform. This ensures that all the necessary details, including the articles and the comprehensive audit trail, are accessible to the recipient, even if they do not have direct access to the Owlin platform.

Embracing Collaborative Risk Management

With the introduction of Cases, Owlin is not just presenting a new functionality; we are laying the foundation for a more collaborative and organized approach to risk management. By providing a platform that enables seamless collaboration, integration, and communication, Owlin empowers teams to focus on mitigating risks effectively and making informed decisions based on comprehensive and relevant data.

Want to explore how Owlin’s Cases feature can help you and your team in streamlining risk management in an efficient and transparent way? 

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